The default lockout period is 15 minutes. Note: If the account has been locked out due to repeated logon attempts, the resetpass.bat tool does not unlock the account. Double-click resetpass.bat. The password is reset to admin.Ĥ. Go to the \Program Files\Symantec\Symantec Endpoint Protection Manager\Tools folder.ģ.
On the computer that runs Symantec Endpoint Protection Manager, start Windows Explorer.Ģ. Note: If you change the admin account name to something other than admin and then run resetpass.bat, it changes the account name back to admin.ġ. You can use the resetpass.bat to reset the password for the Symantec Endpoint Protection Manager admin account. The Symantec Tool is a batch file located in the following path “C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Tools” in this guide i am going to walk you through resetting the admin password.įor versions below than Symantec Endpoint Protection 12.1 Release Update 1 Maintenance Patch 1 (RU1 MP1), you may like to use resetpass.bat utility. Hi, Ive already tried papercut, the thing is the email is no longer in used, so Symantec unable to send it.Ĥ.For one reason or another you might come into a situation were you are unable to login to the Symantec Endpoint Manager Console, Symantec provides a tool that helps to reset the admin password, this tool is placed by default in the SEP Manager installation folder which means you are required to have physical access to the OS on which the SEP Manager is installed. Hi, anyone can help me on how to reset the password for SEPM 14, I have tried to do the reset from Forgot your password? unfortunately i'm unable to send it as the person i already resigned, is there any ways that i can change the email address? After activating the link please use the temporary password to login /reset the Symantec Manager password As soon as if the password has been triggered from SEPM, open papercut and activate the link by accessing it through browser.Ĥ. After downloading the tool, please open the papercut tool and simultaneously in the Symantec Manager click forgot password.ģ.
Papercut is a simplified SMTP server designed to only receive messages and could receive the mail triggered by SEPM and could reset the password.Ģ. Install papercut tool from (download zip file ( PapercutService.5.7.0.zip))
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